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How it works

From your first question to your first paycheck.

The journey is different depending on whether your loved one is already on a waiver. Pick the path that fits.

Your timeline

Two paths to the same place: home, supported, paid.

Already on PASSPORT, MyCare Ohio, or the Ohio Home Care Waiver: 4–6 weeks. Starting from scratch: longer.

  1. An Ohio family caregiver checking her phone in the evening — taking the two-minute eligibility check from her own kitchen.
    Day 1 · 2 minutes

    Check eligibility

    Answer a few questions online. We confirm waiver status and tell you on the spot which program fits.

    • We ask: waiver status, care needs, your relationship.
    • You get: a clear yes / probably / not yet.
  2. A CareCheck registered nurse rests a reassuring hand on a senior client's shoulder during the in-home care plan visit — every CareCheck plan is built and supervised by an RN.
    Within 1–2 weeks

    Care plan

    A CareCheck registered nurse visits and builds the plan with you. If you're the paid caregiver, training is scheduled around your life.

    • Home visit: about an hour, on your schedule.
    • Training: in chunks that fit your week.
    • Paperwork: filed by us.
  3. An older couple laughs over lunch in their sunlit garden — the kind of life Ohio Medicaid family caregiving keeps possible at home.
    Within 2–3 weeks

    Start services

    Once the state approves, services begin: monthly tax-free deposits if you're the caregiver, scheduled aide visits if not.

    • SFC: up to $1,800/month, tax-free, monthly.
    • HHA: up to $2,500/month of Medicaid-covered care.
    • Both: ongoing nurse-coach check-ins.
  1. An Ohio family caregiver checking her phone in the evening — taking the two-minute eligibility check from her own kitchen.
    Day 1 · 2 minutes

    Check eligibility

    Answer a few questions online. If you're not yet on a waiver, we tell you exactly what's missing.

    • We ask: Medicaid status, location, care needs.
    • You get: a clear answer and next step.
  2. A multigenerational Ohio family works on a puzzle together — adult children, parents, and grandchildren staying connected at home.
    1–3 months

    Referral

    We help you secure a referral from a PCP, social worker, or your local Area Agency on Aging (AAA). This part moves at the state's pace.

    • From: PCP, social worker, or AAA.
    • Triggers: the state's formal assessment.
  3. An older Ohio woman reads peacefully in her favorite armchair at home — keeping a loved one in their own home is the whole point of Medicaid family caregiving.
    2–4 weeks

    State assessment

    An Ohio Medicaid assessor visits to determine level of care. We handle scheduling and paperwork.

    • A home visit from the AAA assessor.
    • Result: approved level of care opens the waiver.
  4. A CareCheck registered nurse rests a reassuring hand on a senior client's shoulder during the in-home care plan visit — every CareCheck plan is built and supervised by an RN.
    Within a week of approval

    Care plan

    A CareCheck registered nurse builds the plan with you. Caregiver training scheduled around your life.

    • Home visit: about an hour.
    • Training: in chunks that fit your week.
  5. An older couple laughs over lunch in their sunlit garden — the kind of life Ohio Medicaid family caregiving keeps possible at home.
    Once the waiver is open

    Start services

    Services begin: monthly tax-free deposits if you're the caregiver, scheduled aide visits if not.

    • SFC: up to $1,800/month, tax-free.
    • HHA: up to $2,500/month of Medicaid-covered care.
    • Both: ongoing nurse-coach support.

Comparing the two programs side-by-side first? See SFC and HHA in detail. Want to know who's behind CareCheck? Read our story.

Take the first step.

The eligibility check takes about two minutes and gives you a real answer. There's no commitment, and our care team is ready if you'd rather walk through it on the phone.

Check Your Eligibility Or call (380) 250-7821